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  • Frequently Asked Questions

    Who are you?

    My name is Chad McMillan and I’m an independent entrepreneur from Vancouver, Canada.  You can read about out my full story here: 


    How can I purchase your products & services?

    For gear, books, courses, and similar, you can add these products to your cart and checkout with your preferred payment method. Access to digital products will be delivered provided instantaneously, and gear will be shipped to you as soon as possible thereafter.

    For one on one calls, you will be provided an opportunity to book your time after purchase via one of my scheduling apps.  I will reach out prior to our call requesting as much background information as appropriate to make our time more valuable together.

    For other products and services without listed pricing, inquiries can be made through my contact form and we can discuss details further from there.




    How much does shipping cost?

    Shipping is free for all purchases on my site.


    How long does shipping take?

    I aim for your product to arrive within 30 days, anywhere in the world, and many of my products can arrive sooner.  If you’re in a super fast rush, please reach out to me atinfo@chadmc.com and I'll see what options might be available to get my products to you faster but with an additional cost.

    What is your return policy?

    I offer a 30 day return policy and money back guarantee on all purchases if there are issues with the gear you have purchased or you are unsatisfied with the product.

    Who do I contact if I have any or more questions?

    You can contact me anytime via the live chat widget on this website, or info@chadmc.com.